Introduction
Antecedents
Knowledge Representation
Knowledge Life Cycle
Technologies for Knowledge Management
Tools for Knowledge Management
Antecedents
Oral Knowledge Transmission
Story-teller
Mankind traditions
Textual and Graphical Knowledge Transmission
Documents and File Cabinets
Books
Computer-Based Knowledge Transmission
Email
Intranets and Internet
Magnetic, laser-based ,etc. file record systems
Information Systems
Knowledge Bases
FGKM: First generation Knowledge Management
focused on the use of technologies to help users to extract knowledge and share this knowledge within the enterprise.
vision: valuable knowledge already exists.
tools: technology always seems to provide the answer.
purposes:
enhance the deployment of knowledge into practice.
knowledge integration.
SGKM: Second generation KM or “the new KM”
focused on the use of technologies to generate new valuable knowledge, validate this knowledge and integrate it in the enterprise business processes and business strategies.
vision: knowledge is something that is produced.
purposes:
knowledge production and integration.
Third generation KM
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